Privacy Policy
App name: BCS Delta Force
Developer: Nextive Solutions
Contact email: bcsdeltaforce@gmail.com
BCS Delta Force is an educational learning-management application that provides BCS, government-job, bank-job, and other job-preparation courses, study materials, videos, quizzes, and examinations.
We respect your privacy and collect only the information needed to provide and improve our learning services.
Information We Collect
When you use our app, we may collect:
- Your name, email address, phone number, and password when you create an account.
- Your course enrollments, lesson progress, quiz results, exam results, certificates, and saved learning activity.
- Purchase status and order details when you buy a paid course or subscription. We do not collect or store your full payment-card or mobile-banking details.
- Basic device and technical information, such as device type, operating-system version, app version, IP address, and error reports, to keep the app secure and working properly.
- Messages and information you send when contacting support.
How We Use Your Information
We use your information to:
- Create and manage your account.
- Give you access to courses and learning materials.
- Save your learning progress, quiz results, and certificates.
- Verify purchases and paid-course access.
- Send important course, exam, account, and service notices.
- Respond to your support requests.
- Improve app performance, security, content, and user experience.
- Prevent fraud, misuse, and unauthorized access.
Payments
If you make a purchase through Google Play, payment is processed by Google Play Billing under Google’s own policies. We receive only the information necessary to confirm your purchase and provide access to the purchased course or subscription.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited information only with trusted service providers that help us operate the app, such as cloud hosting, account authentication, payment verification, notifications, analytics, and technical support. These providers may use information only to provide services for us.
We may also disclose information if required by law or necessary to protect the security, rights, and safety of our users, our services, or others.
Data Security
We use reasonable security measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure. Information is transmitted using secure connections where available.
No online service can guarantee complete security. Please keep your password private and contact us immediately if you believe someone has accessed your account without permission.
Data Retention
We keep your account and learning information while your account remains active and for as long as necessary to provide our services, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
Account and Data Deletion
You may request deletion of your account and associated personal data at any time.
To request deletion, visit: [Account Deletion Page URL]
Or contact us at: [support@email.com]
After verifying your request, we will delete your account and associated personal data within a reasonable time, except for information we must retain for legal, security, fraud-prevention, accounting, or regulatory purposes.
Children’s Privacy
This app is not designed for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
Third-Party Services
Our app may use third-party services needed to operate the app, including Google Play Billing and [list any actual services, such as Firebase, YouTube, or your hosting provider].
These services may collect information according to their own privacy policies.
No Official Government Affiliation
[App Name] is an independent educational platform. It is not affiliated with, endorsed by, or officially connected to the Bangladesh Public Service Commission (BPSC), the Government of Bangladesh, or any government recruitment authority, unless explicitly stated otherwise.
Changes to This Policy
We may update this Privacy Policy when our services or legal requirements change. The latest version will be available in the app and on our website, with the updated effective date.
Contact Us
If you have questions about this Privacy Policy, contact us:
Developer: [Developer / Company Name]
Email: bcsdeltaforce@gmail.com